Refund Policy

At Nurse On Demand, we strive to provide exceptional care and services. Our refund policy is designed for clarity and fairness:

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• No Refunds After Services Rendered: Once services have been provided, no refunds will be issued

• Exceptions for Refunds: A refund may be considered if:

• The agreed-upon service was not delivered (e.g., if the nurse did not arrive, did not provide the promised care, or failed to deliver the specific nursing services agreed upon).

• Refund requests will be evaluated on a case-by-case basis, particularly in situations where extreme circumstances, such as dangerous road conditions, prevented the nurse from reaching your location.

• Please contact us directly for any inquiries regarding refund eligibility.

• For inquiries regarding this policy, please contact us at Nurse@nurseondemand.com or 205-427-6000.